Refund policy
Returns, Refunds & Cancellations
Every HistoriograFX Apparel item is produced specifically for your order. Please review product descriptions, sizing information, color selections, and your shipping information carefully before completing checkout.
Final Sale / Change-of-Mind Returns
Because our products are made to order, we do not accept returns or exchanges for buyer's remorse, change of mind, incorrect size or color selected by the customer, or other ordering errors. Please review the applicable size chart before purchasing.
Damaged, Defective, or Incorrect Items
If your item arrives damaged, defective, misprinted, or you receive an item different from what you ordered, please contact us within 30 days of delivery at support@historiografxapparel.com.
Please include your order number, a description of the issue, and clear photographs showing the problem. After reviewing the claim, we will provide an appropriate resolution, which may include a replacement or refund at no additional cost to you.
Customers will not be charged return shipping or other return fees for approved claims involving damaged, defective, misprinted, or incorrect items. If a physical return is required, we will provide instructions.
Cancellations and Order Changes
Because our products are made to order, orders enter the production process shortly after they are submitted. If you need to cancel or correct an order, contact us as soon as possible at support@historiografxapparel.com.
We will make every reasonable effort to accommodate your request if production has not yet begun. Once an order has entered production, it can no longer be cancelled or modified.
Refunds
If an eligible order is successfully cancelled before production begins, a full refund will be issued to the original payment method.
For approved claims involving damaged, defective, misprinted, or incorrect items, we will offer an appropriate resolution, which may include a replacement or full refund at no additional cost to the customer.
Approved refunds will be issued to the original payment method and will not be subject to restocking fees. After a refund is issued, the time required for funds to appear depends on the customer's bank or payment provider.
How to Contact Us
For return, refund, replacement, or cancellation questions, contact:
HistoriograFX Apparel
Operated by HistoriograFX Apparel LLC
support@historiografxapparel.com